Stoner's Privacy Policy
Updated: February 1, 2013
When you buy from Stoner you must be absolutely thrilled with the experience. Our entire team is dedicated to exceeding your expectations when it comes to saving time, increasing productivity and improving the quality of your work. We are committed to protecting your privacy and making your Stoner on-line ordering experience the best transaction of your day.
In order to demonstrate our firm commitment to your privacy, we created this privacy statement to disclose Stoner's practices regarding collection and dissemination of your personally identifiable information.
Information About You That We Gather/Track
Stoner's server does not automatically recognize or capture information regarding the email address or domain name of any individual visiting this web site; however, contact information (name, address, postal information, email address, phone number) is required in order for Stoner to respond to requests for information (catalogs, special offers, postal and email subscriptions).
Financial information (credit card number) is required if you wish to purchase Stoner products on-line. When you visit our site, we do not collect your name, email address or any other personal information unless you provide it.
What We Do With The Information We Gather/Tack
Non-financial information we collect is used only by Stoner to process your request for information or services, whereas, your financial information is used only for processing your order. Your information is entered into a customer/order database. Access to this database is restricted to qualified personnel. This information is used to contact you with customer service or marketing related questions.
Your credit card number will only be used to process the items you have ordered. We do not release credit card or financial information for use by other companies.
Your email address is used as your log-in name to identify your account, and to help diagnose problems with our server. If you supply us with your email address on-line you may receive periodic mailings from us with information on new products, services, or upcoming events. If you do not wish to receive such mailings, use the contact information below to let us know.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products, services, or upcoming events. If you do not wish to receive such mailings, use the contact information below to let us know.
If you supply us with your telephone and/or fax number on-line, you may receive contact from us with information regarding orders you have placed on-line.
We may occasionally make information such as your name, postal address, phone and email address available to a few reputable, carefully screened companies whose products we feel may be of interest to you. These companies may contact you via mail, email or phone. We do not release credit card or financial information for use by other companies.
You may use the contact information below to let us know if you do not want us to share your information with other companies.
Cookies - What They Are and How We Use Them
A cookie is a small file containing a unique ID that a web site stores on your hard drive. Cookies are not required for browsing Stoner's web sites; however, cookies are required if you wish to order on-line or win prizes from Stoner's web sites.
When you place items from a Stoner web site into your shopping cart, Stoner will store a cookie on your hard drive to link you to your shopping cart. This cookie allows you to return to Stoner's web site and continue shopping, or even to leave Stoner's web site altogether and return at a later time, without losing any of the items in your shopping cart.
We permit our advertisers, sponsors, and affiliates to set cookies on our sites; however, we retain no access to or control over these third party cookies.
How to Correct/Update Information or Remove Your Name From Our Mailing List
Stoner is here to serve you. If you need to make changes to your personal information such as:
- Update your name and address information
- Remove your name from our email marketing
- Remove your name from our catalog mailing list
- Indicate you do not want your information to be shared with other companies
You can log-in to manage your account and update any changes or requests. More contact information is listed below.
How to Know if our Privacy Policy Changes
Our privacy policy is regularly reviewed to make sure we continue to serve the privacy interests of our customers. We reserve the right to change and update our privacy policy and these changes will be posted on our web site. We provide a revision date at the top of our privacy policy so you can be aware of any changes.
Once you have read and understood our policy change, if you do not wish your information to be used in this new way, you may use the contact information below to let us know. Our revised privacy policy will provide you with directions on how to opt-out of having your information used in this new manner.
Although we make every effort to preserve your privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, court order, or legal process served on our web sites.
How to Contact Stoner
If you have questions or comments about Stoner, our policies or products, feel free to contact us in the following ways:
You can contact Stoner by postal mail:
Box 65
Stoner, Inc. 1070 Robert Fulton Highway
Quarryville, PA 17566.
You can contact Stoner by telephone:
1-800-227-5538 (Mon.-Thur. 8am-8pm and Fri. 8am-5pm eastern time)
or you can contact Stoner by email at:
